We render our services to your acceptance of the conditions mentioned below and therefore request you to read them carefully.
We despatch all our paper Products within 48 hours of receiving the order. We courier all domestic orders through reputed courier companies like Blue Dart Express Limited or DTDC (India) and international orders through DHL.
We can ship our products to 200+ Countries worldwide including United States, United Kingdom, Canada, Australia and New Zealand.
The shipping transit days for air freight are as follows:
• For South India - 3 - 4 workingdays
• For North India - 4 - 6 workingdays
• For West India - 3 - 6 workingdays
• For East India - 7 - 8 workingdays
The transit time may differ for Bulk shipping as we despatch the consignment through surface mode.
Delays in Delivery:
• The aforementioned shipping time is only indicative, and the items can be shipped earlier or later on a case-to-case basis.
• Delivery time is subject to factors beyond our control, including unexpected travel delays from our courier partners and transporters due to weather conditions and strikes. We will keep you informed on the status of your order, including delays if any. No refund, returns, replacement & exchange will be entertained for this reason.
Important Information Regarding Address:
• Billing Address is the address where a customer gets his bills. Shipping address is the address where the customer wants to receive their shipment. Note that both the address can be the same or different depending on the customer choice.
• Any changes in your address need to be informed within 24 hours of placing the order. You cannot make any alterations to your address, 24 hours past your order placement/after the parcel is shipped.
• If you want to ship multiple products to different addresses, we request you to place separate orders for each delivery address.
Risk of Loss:
• All items purchased from www.nightingaleshop.com are subject to the aforementioned shipping Contract, which means that the risk of loss and title for such items pass to you upon our delivery to the carrier. Nightingale Paper Products, is not liable for the same thereafter.